Terms & Conditions

Child Sponsorship

Recurring Donation

To ensure your donations are not interrupted, we encourage you to set up recurring payment for your invoices. Alternatively bank transfer or credit card via Stripe are available. If you agree to a monthly donation, you will be invoiced monthly on a recurring basis without any further authorisation from you until you contact us to change or cancel.

Different Child Sponsorship Plans

We may from time to time offer a number of different Child Sponsorship or donation plans, each with different donation amounts which will be disclosed at the time of your selection or in other communications made available to you. You can find specific details regarding your sponsorships and other donations by visiting our website.

Additional Donations

We may offer a number of alternative donation opportunities from time to time, including one-time donations and recurring donations. Details will be disclosed at the time of your selection or in other communications made available to you.

Updating Your Payment Schedule

You can update your payment schedule at any time.

Cancellation

You can cancel your recurring donations to MPFG at any time, this includes your Child Sponsorship plan. Donations are not, however generally refundable. To cancel, please provide at least 14 working days before your Billing Date to avoid any future charges by contacting us via phone or email.

Changes to the Amount of Child Sponsorship Plans

While we work hard to keep the cost of our programs low, there are rare times where we may need to increase the rate of our Child Sponsorship plans. This is generally due to inflation increasing the cost of providing care to the children we support. While we know that most supporters recognise this challenge and support these rate rises, we also understand that some of our sponsors are already giving at their maximum, and we appreciate that. If we need to take this step in future, unless stated otherwise in a particular communication, we will provide you at least 30 days’ notice and provide you an opportunity to opt out of the increase.

Child and Youth Protection and Appropriate Conduct Standards

As a child and youth focused organisation, MPFG Australia, together with Mission Possible for Future Generations, Philippines, cares about the treatment of all children and youth. As such, it is expected that all supporters must comply with MPFG’s Child and Youth Safeguarding standards (as outlined below) and any periodic updates made to them. Failure to comply with these standards may result in immediate suspension and possible termination of a sponsorship or other engagement.

General Commitments

These are the behavioural expectations that MPFG expects regarding the treatment of all children and youth, regardless of their affiliation with programming or status as a participant.

Demonstrate respect for all children and youth and not engage in behaviours or use language (including in the form of suggestions or advice), that is verbally, emotionally or spiritually abusive, sexually suggestive, degrading, humiliating, belittling, shaming, coercive, harmful or is otherwise culturally inappropriate.
Recognise that a sponsor is accountable for their own response to a child or youth’s behaviour, even when a child or youth initiates inappropriate behaviour.
Recognise that it is never appropriate for an adult to engage in a romantic relationship, marriage or sexual/sexually suggestive behaviour (including in-person and digital/virtual interactions) with anyone under age 18, even if it is legal according to local law.
Never condone or participate in illegal, unsafe, coercive or abusive behaviour of any child or youth, including physical or sexual assault, emotional abuse, in-person or online exploitation, trafficking, harmful traditional practices, and spiritual or ritualistic abuse.
Never hire or compel a child to engage in any form of work that is mentally, physically, socially, or morally dangerous and harmful to children or youth, or that interferes with their education. Ensure any employment of a child or youth, supports his or her development and complies with all local laws regarding the employment of minors.

Commitments relating to participants, former participants, and their families

These are the behavioural expectations that MPFG expects from sponsors regarding the treatment of all participants, former participants, and their families.

Always uphold the trust and confidence placed in you as a child and youth advocate to protect children and youth and serve their best interests. Conduct yourself in a way that safeguards participants from all forms of abuse, neglect and exploitation.
Never share or publish personal or private information about a participant, former participant, or their family without the MPFG’s permission, unless when done in compliance with required child protection related reporting or as mandated by law. The principle of keeping participant information confidential applies even if a sponsor no longer has any affiliation with the participant or MPFG Australia.
Recognise that in some circumstances, particularly those related to inappropriate physical or digital behaviour, a breach of these Child and Youth Protection and Appropriate Conduct standards may also be a breach of law and therefore subject a sponsor or donor to serious legal consequences.
Ensure all written and digital communications with participants is healthy and respectful, following all MPFG guidelines about written and digital communication with participants, and submitted to MPFG Australia for checking and forwarding to the appropriate recipient.
For the best interest of all parties, only communicate with a participant through MPFG’s established communication processes. MPFG Australia’s sponsors and other supporters do not have permission to contact their sponsor child or family through social media or other means up until the child has graduated Year 12. From August 2025, MPFG Australia will never provide a participant with their sponsor’s full name to prevent the child trying to contact the sponsor and to protect the child from online exploitation. Sponsors are welcome to send correspondence through our office as outlined above.
Never visit a participant or their caregiver(s) independent from MPFG Australia, or otherwise outside the bounds of what has been arranged on an MPFG trip or visit.

Protection and Safeguarding Commitments when participating in trips, visits or other programmatic engagements:

In addition to the behaviours outlined above, these are the expectations for behaviours in the context of participating in programming, trips, or visits at the child and youth development centre and/or with program participants, regardless of age.
Always uphold the trust and confidence placed in you as a child and youth advocate to protect children and youth and serve their best interests. Conduct yourself in a way that safeguards participants from all forms of abuse, neglect and exploitation.
Treat all participants with dignity and respect, regardless of their gender, age, race, religion, social background, culture, special needs or disability. Contribute to creating an environment where children or youth are respected and encouraged to discuss their concerns and rights.
Only engage in activities and relationships with participants that are in line with biblical principles, and appropriate to their age and developmental abilities.
Understand that sponsorship and other forms of monetary support may create a dynamic of power and authority that can affect participants and their caregivers. Avoid situations where these dynamics could be abused for personal advantage.
If made aware of any actual or potential abuse, neglect or exploitation of participants, immediately follow MPFG’s process for raising concerns and respect the privacy of everyone involved.
Engage in program-related activities with participants only in open or visible places. In the event that an activity needs to take place in an enclosed space, follow the “two adult rule,” and ensure that at least one other approved adult is present.
Submit to the lawfully permitted background or police checks as requested prior to any real-time (in-person or digital) contact with participants or access to their personal information.
Seek guidance about what is locally appropriate when taking photos or videos. Always follow MPFG and church dignity standards and will respect the wishes of people captured in the photograph or video.
Respect that participants’ and their communities may have different expectations and cultural values around appearance, language, expressions of affection and other actions and ensure that my behaviour demonstrates that respect. Follow any recommendations provided by MPFG Australia or Mission Possible for Future Generations, Philippines.
Respect that everyone’s personal boundaries and comfort with appropriate physical affection is different. Avoid any kind of physical contact with participants, their families or others unless they are comfortable.
Do not use any kind of violence, physical discipline or physical punishment with participants or program staff.
Do not travel alone with a participant except in an emergency where circumstances require immediate movement to protect against serious physical injury or death. If a life-threatening emergency occurs, make all possible efforts to continue implementing child safeguards.
Comply with the specific obligations and expectations MPFG provides for each specific trip or visit.

Suspension and Termination

Where a sponsor or supporter breaches the Child and Youth Protection and Appropriate Conduct Standards, MPFG Australia may elect to suspend or terminate a sponsorship.

Website Usage Terms

Conditions of Use

MPFG Australia provides these services described to you subject to the conditions contained within this document. If you visit our website you accept these conditions. Please read them carefully. In addition, when you use any current or future MPFG Australia website, service or visit any entity referenced by MPFG Australia in its website, you also will be subject to the guidelines and conditions applicable to any such entity.

All content included on this site, such as text, graphics, logos, photographs, button icons, images, audio clips, digital downloads, data compilations, and software, is the sole and exclusive property of MPFG Australia or its content suppliers and is protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of MPFG Australia and protected by Australian and international copyright laws.

Trademarks

MPFG Australia Inc.’s trade names, trademarks, trade dress, and service marks, including those marks indicated on our website are the sole and exclusive property of MPFG Australia, Inc., including, without limitation, designs, logos, page headers, button icons and scripts (“Marks”). MPFG Australia, Inc.’s Marks and trade dress may not be used in connection in any way not expressly authorised in writing by the MPFG Australia, Inc. or in any manner that is likely to cause confusion among the public, or in any manner that disparages or discredits MPFG Australia, Inc. All other trademarks not owned by MPFG Australia, Inc. that appear on this site are the property of their respective owners.

License and Site Access

MPFG Australia grants you a limited, nonexclusive, nontransferable, and revocable license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express written consent of the MPFG Australia. This license does not include any resale or commercial use of this site or its contents; any collection and use of any information, images, content or photographs or any derivative use of this site or its contents; any downloading or copying of information for the benefit of another; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MPFG Australia. You may not frame or utilise framing techniques to enclose any Marks, photographs, content or other proprietary information (including images, text, page layout, or form) of MPFG Australia’s website without express written consent. You may not use any meta tags or any other “hidden text” utilising MPFG Australia’s website name or Marks without the express written consent of MPFG Australia. Any unauthorised use terminates the permission or license granted by MPFG Australia to access this site.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY MPFG AUSTRALIA ON AN “AS IS” AND “AS AVAILABLE” BASIS. MPFG AUSTRALIA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. MPFG AUSTRALIA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THE MPFG AUSTRALIA WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MPFG AUSTRALIA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Updates and changes

MPFG Australia reserves the right to make changes to this site, policies, and these terms and conditions at any time. If any of these terms or conditions shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Effective Date: 01/08/2025